Today, Artificial Intelligence (AI) and Machine Learning (ML) are not just a string of technological words; their capabilities exceed human intelligence in terms of efficiency and risk management. The ability of AI-powered innovations to enhance productivity, improve product quality, and support decision making while minimizing the risk of errors is encouraging more and more businesses of all sizes and industries to invest in it. AI and ML provide significant advantages to organizations in a fast-changing business environment, yet there are barriers to their adoption, both real and imagined.
A majority of companies believe that AI implementation requires massive changes within the organization, coupled with substantial investments. Along with that, the inability of a company to adapt the corporate culture to changes and a lack of skilled IT specialists also prevent successful AI adoption. The need of the hour for businesses is the right strategic partner that can thoroughly analyze the company’s IT environment and business processes, understand the pain points and objectives, and eventually deliver sustainable solutions. This is where WaveAccess steps in.
WaveAccess is a custom software development company that brings ambitious ideas to life specifically by delivering an extensive range of AI and ML-based solutions. Having worked with a vast number of emerging and established companies across the globe, WaveAccess is dedicated to building customized AI and ML systems that increase business efficiencies and accelerate customers’ innovation process. “Our particular strength is that we do not think in terms of standard package deals, where all customers are treated in the same way. We tailor our services carefully,” begins IIya Feigin, Founder and CTO of WaveAccess.
The company not only assists its customers with creating a solution, but also engages as a strategic partner. “We dive deep into each industry’s needs and specifics to offer the right solution, more often exceeding our clients’ expectations,” says Mr. Feigin.
We dive deep into each industry’s needs and specific requirements to offer the right solution, more often exceeding our clients’ expectations
As the first step, the company helps its clients in crystallizing and refining the vision of what they want to achieve. Then, WaveAccess conducts exhaustive market research, and works together with the client to develop functional requirements–which is also crucial for bringing on investors. To maintain strong and transparent communication, the company adopts a hybrid team approach which ensures a regular interaction with clients.
“We believe that such an attitude, where we act as a strategic partner rather than just a tech vendor, allows us to build truly trusting relationships and manage expectations properly. As this is not the lack of understanding of one or another technology that ruins most projects, but a poor planning, communication breakdowns, and unguided unrealistic expectations,” comments Ilya Feigin.
To make sure AI/ML is implemented in a smooth and efficient manner, WaveAccess follows a four-step approach. First, WaveAccess analyzes the client’s challenges, where the team goes in-depth with the opportunities and limitations of AI/ML in relation to particular business needs and data availability. After the consulting session the client gets a report suggesting where ML will have the highest impact. What is important, there are no obligations related to the session. This stage is followed by a series of hands-on seminars, where the WaveAccess team unveils what is “under the hood” of the technology and how to deal with the actual development process. If an opportunity arises, the next step is to build a NDA-covered prototype. It takes around 6 weeks and allows to assess the technology’s potential, show hidden pitfalls, and evaluate the ROI. In the end, WaveAccess can ultimately help develop and maintain an AI/ML-based system.
The company’s pool of experts ensures that clients derive the maximum benefit from their data accumulated to support business decisions, establish a competitive edge, and create new sustainable revenue streams. They also ensure that information is protected throughout the entire development process in compliance with data security commitment practices such as GDPR and ISO. “This is how we assure that our clients adapt to a competitive landscape, improve their ROI, and foster long-term business growth on their digital transformation journey,” Mr. Feigin adds.
WaveAccess is now researching new technologies and concepts through its in-house tech laboratory. The company believes that customer relationship management is the area where AI application has enormous potential. Thus, WaveAccess develops AI-powered solutions for CRM systems for various use cases, and also builds ML systems to deal with customer requests, which helps businesses extract valuable insights from a wealth of customer information and efficiently process it. In addition, WaveAccess boasts having AR/VR and IoT based projects in its portfolio. From a geographical perspective, the company has recently opened a regional office in Karlsruhe, Germany, and will be expanding its footprints in Western Europe.